Terms & Conditions

Refund and Cancellation Policy

Cancellation of order

CJP Nail Systems reserves the right to apply a handling charge when an order is cancelled. Cancellation after dispatch cannot be accepted.

Returns

Goods are not offered on a sales or return basis. If goods have been returned in error a returns authorisation code must be requested and quoted with all returns and returned within 7 days of purchase.

The returning of goods to us will be entirely your responsibility. We will not be held responsible for missing parcels that you are returning to us.

Returns will be only accepted with the authorisation code.

We will only accept products back on the condition that the product(s) being returned are in a perfect condition for re-sale.

We cannot accept any returns on products unless the seal is still intact.

Due to the fact that the product will no longer be sterile and may be subject to cross contamination.

We will not accept goods that seem to have been deliberately damaged or tampered with in any way.

Please note we only guarantee our brushes for seven days after purchase due to the fact of cross contamination .

Shipping Policy

Please note that CJP Nail Systems will do our absolute best to dispatch your order the next day if you order is placed before 3:00 pm Monday to Thursday. If your order is placed on a Friday before 3:00 pm and does contain liquids please expect your order to be delivered on the following Monday as the courier service doesn't deliver over the weekend.

If your order is placed on a Friday and does not contain liquids your order may be delivered on a Saturday as it will be dispatch with Royal Mail.

Once you order has been dispatched you may possible receive two confirmation emails if your order contains liquids.

Firstly to say your email has been dispatched and a secondly an email from our courier giving you more detailed information when your order will be delivered.

If your order doesn't contain liquids we may dispatch your order with a First class Royal Mail signed for service.

If your order has been dispatched with Royal Mail you will normally receive one email to let you know your order has been dispatched.

All at CJP believe in great customer service so will do our absolute best to dispatch your order as quickly as possible.

However at peak times and depending on what day/time your order has been placed please allow up to 48 hours for your order to be dispatched for delivery.

If our courier try's to deliver your order and no one is available to sign for the delivery after you have received your confirmation email, the courier will try two further attempts before returning your order back to us.

The courier may try to contact you to arrange delivery so please make sure you input the correct email address and contact phone number so this can be done.

If you know you have missed your delivery please try to contact the courier to arrange collection or re delivery of your order.

If your order is returned to us you may be charged a further £5.00 delivery charge depending on the circumstances.

As CJP will be charged again from the courier service to re Ship your order.

If Royal Mail try to deliver your order and no one is available to sign for your order a card from Royal Mail will be left  with details of your local sorting office and where your order is being stored.

Please see, Delivery Information for delivery costs.

We greatly appreciate your order and we hope you enjoy our products.

Many Thanks

CJP Team

International Shipping

Please Check our International Shipping page to check if we can send our full products range to your destination.

Due to Carrier restrictions we can not offer our full range of products to some destinations and if we receive an order where the items are prohibited to transport the items will be refunded and not sent with your order.

CJP Is constantly working to find new ways to ship our full product range to as many destinations as required by our customers whilst trying to keep our shipping costs as low as possible.

Duties and Charges.

Please note it is the responsibly of the Receiver’s to pay the duties and taxes and/or any other charges if they are applicable.

CJP Nail Systems will not be held responsible if any duty or taxes are not paid by the receiver and the consignment is refused/held or destroyed at customs.

No refund will be offered.

Please Make sure you enter a contact telephone number so the delivery company can contact you, if they have to, regarding your order. CJP will not use your phone number in any other way than to contact you regarding your delivery as a last resort.

Placing An Order

CJP Nail Systems products and goods are designed for the sole purpose of supplying fully qualified and trained Nail technicians.

CJP Nail Systems will be delighted to receive any Order.

We do not have a minimum order amount to enable you to buy from CJP nail Systems.

It is a condition of sale that legal ownership of all goods does not pass from CJP Nail Systems until full payment has been received in full.

Please ensure a valid telephone number is provided with your order. This will enable us to contact you if the need arises.

Not supplying a valid phone number may result in a delay in dispatching your order if we need to contact you.

CJP Nail Systems reserves the right to refuse or cancel an order at any time and that decision is final.

Our Products may not be reproduced, duplicated, copied, sold or re-sold or otherwise exploited without prior consent CJP Nail Systems.

Payment

All values of currency on this site are in Great British Pounds (GBP£)

Payment is taken over a secure connection and cannot be viewed by anyone else on the web.

Website users are responsible for maintaining and protecting their confidentially of their online account and login security.

Delivery Charges

FREE delivery on all orders over £50 within the UK. No minimum order. For full delivery charges please see our Shipping page

Product Dispatch and Delivery

We will endeavour to dispatch goods to you within 48 hrs of receiving full payment of the order. With the exception of clothing lines which can take up to 7- 10 days.

For orders that contain non-hazardous products parcels will be sent using Royal Mail.

For Orders containing products considered to be Hazardous parcels will be sent by a courier service and will require parcels to be signed for.

Backorders

Goods are subject to availability and any item which is out of stock but where payment has been received, will be sent out as soon as the item becomes available.

If you are not happy with this the backorder can be cancelled and a refund for the product will be offered.

Force Majeure

The seller shall be entitled to cancel or delay orders if it is delayed, hindered or prevented from delivery through circumstances beyond its control. Such circumstances shall include (but are not limited to) industrial action, accident, fire, Act of God or failure to delivery by supplier or courier.

Missing Or Damaged Goods

Claims for missing or damaged goods will not be accepted unless the company is advised within 48 hrs of receipt of goods.

CJP Nail Systems will not consider any claims made outside of the stated notification period.

Faulty goods must be returned to CJP Nail Systems for inspection so a report to the manufacturer or supplier can be made.

If returning faulty goods customers must inform us by email prior to returning the goods. You will then receive confirmation and a reference number which must be sent with your parcel.

Cancellation of order

CJP Nail Systems reserves the right to apply a handling charge when an order is cancelled.

Cancellation after dispatch cannot be accepted.

Returns

Goods are not offered on a sales or return basis. If goods have been returned in error a returns authorisation code must be requested and quoted with all returns and returned within 7 days of purchase.

The returning of goods to us will be entirely your responsibility. We will not be held responsible for missing parcels that you are returning to us.

Returns will be only accepted with the authorisation code.

We will only accept products back on the condition that the product(s) being returned are in a perfect condition for re-sale.

We cannot accept any returns on products unless the seal is still intact.

Due to the fact that the product will no longer be sterile and may be subject to cross contamination.

We will not accept goods that seem to have been deliberately damaged or tampered with in any way.

Guarantee

All items are guaranteed according to the manufacturer’s warranty.

Pigment colours

Please be aware that images shown on screen may vary from person to person due to different VDU screens and pixels, whilst we try to ensure colour consistency is kept the same from batch to batch please understand colours may vary slightly as we use pure pigments and if the batch is different slight changes may occur, this is a common side effect of pure pigements and is totally out of our control.

Special Offers

Special offers on this site cannot be used in conjunction with any online discount which may be available at the time.

All offer are subject to availability.

Legal Disclaimer

This is a UK site, and the laws of the United Kingdom govern any contract made by a user of this site. You hereby consent to exclusive jurisdiction of the English court in all disputes arising out of or relating to the use of this website.

All prices shown on this Website are exclusive of VAT and VAT will be added at checkout.

Liability claims

CJP Nail Systems total liability for any claim however arising shall not exceed the price of the goods supplied. CJP Nail Systems will not be liable for any consequential loss for anything .

Your statutory rights are not affected.

E & OE

Any typographical, clerical, other omissions or errors however made, in any of CJP Nail Systems literature, quotations, price lists, invoices or any other documents or information supplied by the company shall be subject to correction without any liability on the company's part.